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What Should a Removal Company Offer?

Posted in: Moving Advice

As is so often mentioned, moving house can be a stressful experience. Amongst all the other things there are to think about, you may find yourself asking what removal companies should offer. So, to help make the moving process smooth and trouble-free we have compiled a list of things a good removal company should offer anyone looking to move. We hope that it is helpful to you.

From a man with his van through to large-scale moving companies, one of the things you may not have realised is that there are a lot of different removal companies out there. Picking the right one to suite you will depend on several factors so be sure to check through everything and ask as many questions as you need to before making your final decision. You want the removals company you choose to take away some of your moving stress, not add to it.

So, without further ado, below is our list of top things a removals company should offer. We hope this explains more about the process of narrowing down your choice.

Boxes and Packing

When moving, it may seem an obvious point but you will need boxes to packing your belongings into. Most removal companies should offer a selection of boxes and packing materials for you to choose from. Everyone’s moving needs differ which is why most removal companies offer varying box sizes and packing options. Some companies will even offer their packing services to you, at an extra cost.


Removals and storage can often go hand in hand, as your new place may not be able to fit all your furniture or you may be moving far across the country or overseas. Whatever your storage needs, the removals company you book with should be able to offer a storage solution to you. If their company doesn’t offer a storage option, they may be able to offer you a few recommendations of reputable storage companies that they would recommend you use.

Removal companies that offer storage facilities will often be able to pack the required items into a special storage container, which is then taken back to their warehouse to be kept securely for the required length of time. They can then be delivered out of store to your new address when the time is right. Whether you are moving house or simply de-cluttering your existing living space, knowing that your removals company offer storage units can be a relief. The last thing you want to be concerned about when moving home or office, is the security and location of your belongings.


A good removals company should communicate with you in a clear and concise manner. Throughout the process of planning your move and getting everything ready, your removals company should only be a phone call away should you need to contact them with any questions.

Commercial Removals

Most removals companies offer all sorts of removal services, including commercial. The corporate environment can be demanding, taking up a lot of time. Add to that the thought of moving and it may seem a little bit overwhelming. In which case, it is a good idea to book your commercial move with a removals company as soon as possible so that you can discuss everything that needs to be done in plenty of time.

Whether you just need that bit of extra help or whether you are moving your entire office building, removals companies are well equipped to handle big commercial moves.

Reputation Matters

When you are paying a lot of money to hire a service you need to know that the company in question will do a good job – especially when it comes to moving all of your possessions. When choosing a removals company, it is important to make sure that the company you pick is not only professional but, more importantly, reputable. As a rule, you should always look for companies that are members of the British Association of Removers (BAR), can provide you with previous customer feedback, have professional and well maintained websites and social media platforms, or have good local reputations or strong recommendations from friends or family.

Pre-move Assessment

A pre-move assessment is the name given to the process that most removals companies use to assess the overall volume of goods that need to be moved from your present home to your new home. Most removal companies will have a Move Consultant who will visit your home to physically assess each room and the items to be moves (these visits will typically last around one hours). During their visit, they will note anything that is particularly delicate or heavy, as well as noting any specific issues such as awkward access to and from the property or any items of furniture that need to be dismantled prior to moving.

After the assessment, the information gathered will be sent to a Move Manager who will then process it further, adding any of the additional services you have requested. A quotation will then be drawn up. If you don’t have time for an assessment or you only have a small quantity of goods to be moved, then some companies may send you a self-survey form which you can complete and email back to them. They can then calculate your quotation and move plan based on the information you supply.

Always remember that this entire process – from the in-home consultation to the quotation – should be free, and that you are under no obligation to go any further

Big Objects

Many removal companies can move more than just the contents of your house. If you’ve got cars or motorbikes that you can drive, then some companies will have the facilities to move these as well as all your boxes. For most larger companies, moving vehicles won’t be a problem – some can even build special crates for the vehicles to travel in. If moving a car or motorcycle is something you require as part of your move, then talk to your move consultant before you book.


There are plenty of questions to ask your removals company before you book them. We hope that the above information provided has been helpful and has informed you further about the process of moving. If you have any further questions, please do not hesitate and give us a call today.